Refund policy

REFUND POLICY

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

ELIGIBILITY

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, contact us at support@ikiink.com with your order number and reason for return.

Because every item is printed to order, we don't require you to ship the item back to us. Once your return is approved, we'll process your refund directly — no return shipping label or address needed.

DAMAGES AND ISSUES

Please inspect your order upon reception and contact us immediately at support@ikiink.com if the item is defective, damaged, or if you received the wrong item, along with a photo, so we can evaluate the issue and make it right.

EXCEPTIONS / NON-RETURNABLE ITEMS

We do not accept returns on sale items or gift cards.

EXCHANGES

The fastest way to get a different size or design is to request a return (see above) and place a separate order for the new item.

EUROPEAN UNION 14-DAY COOLING OFF PERIOD

If your order is shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification, in line with EU consumer protection law.

REFUNDS

We'll notify you once your return is reviewed and let you know if it's approved. If approved, you'll be automatically refunded to your original payment method within 10 business days. Please note it can take additional time for your bank or card provider to post the refund.

If more than 15 business days have passed since we approved your return, contact us at support@ikiink.com.